Shipping times vary from manufacturer to manufacturer and product to product. After making a purchase with us, the procedure to process your order from the moment you complete your purchase to the time it is delivered to your location is as follows.
- On receiving your order we first verify stock with the manufacturer.
- In-stock orders are processed immediately and should leave the manufacturer’s warehouse in 24-72 business hours.
- Orders with back ordered items are placed on hold while we conduct a search for viable replacements. When replacements are located the order then resumes processing and departure from the manufacturer’s warehouse.
- When items are booked and shipped with a freight carrier you will be emailed a tracking number to track your shipment.
- When an item is nearing your location, if your item was shipped via freight, you will receive a call from the shipper in order to schedule a time to have your furniture delivered.
Prior to receiving frieght shipments, please be sure you read the Freight Receiving guide carefully!
All items are shipped via UPS, FedEx, USPS or shipped via Freight. Customers located in Wisconsin, Illinois, Iowa or Minnesota may elect to have our delivery team hand deliver and assemble furniture items on site.
If you have any questions about shipping, please call (888) 831-1012.
|